Shipping:
- We handle orders Monday - Friday
- Items in stock will be shipped same or latest next working day, and you will receive it the day after
- Free shipping for orders over 500 AED in UAE within city limits
- Items can be picked up in JBR, with an appointment ONLY
- Shipping outside UAE is most of the time free of charge, we use Express postal service or UPS. Custom duty and taxes are not included in case it occurs
Warranty:
1. Minimum 1 year UAE warranty, some brands have up to 3 years, warranty is valid in UAE ONLY, not international
2.The goods must be thoroughly inspected by the customer or an authorized individual upon receipt in order to detect any transportation damage. Customers must ensure that any transportation and packaging damage detected is confirmed in writing by the carrier upon delivery and reported. We also ask, without legal obligation, that customers notify us of any clearly identifiable transportation damage.
3. Defects or any other damage caused by negligent or improper treatment of the goods, improper installation, the use of unsuitable accessories or changes made to the original parts by the customer, or a third party not commissioned by Just Pro Audio are not covered by the warranty.
4.Signs of wear and tear from normal use are also excluded from the warranty.
5. 3 months warranty on vacuum tubes
Refund:
Limited to not opened package, as we can't resell opened and used items